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What we are working on, what is changing in the sector, and the people behind it.

Timeline of the PR29 roadmap: strategic direction in 2026, policy, plans and methodology in 2027, company business plans in 2028, determinations in 2029 and price controls taking effect in 2030.
Sector Commentary

PR29 asks for the record, not just the result

The regulators have published their first joint statement on PR29. It puts forward-looking evidence about asset condition at the centre of the next price review, which changes what leakage survey work has to produce.
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Sector Commentary
PR29 asks for the record, not just the result
The regulators have published their first joint statement on PR29. It puts forward-looking evidence about asset condition at the centre of the next price review, which changes what leakage survey
Sector Commentary
What an auditable survey record is worth
Most leakage survey work leaves nothing behind. When every fitting checked is recorded, located and timed, that work becomes evidence a water company can report, defend and plan with.
Sector Commentary
It was not leakage
A high night flow or a balance that will not close usually points to leakage. Two investigations show what it costs when it does not, and how analysts and field
Company News
Tŷ Dŵr office awarded the Waterwise Checkmark
Our Tŷ Dŵr office in Cowbridge has been awarded the Waterwise Checkmark, recognising the practical steps we have taken to improve water efficiency in our own workplace.
People Stories
From field technician to project manager: Morgan Thomas on ten years at Aqualogic
Morgan joined Aqualogic when the Welsh operation was a few people in one room.
water efficiency
Business water saving: the demand target the market is not built to hit
Business demand is a PR24 performance commitment, but wholesalers carry the target while retailers hold the customer. Why non-household water saving stalls.
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